COMPARATIVE STUDY OF VARIOUS LOAN AND DEPOSIT PLANS IN THE CONTEXT OF CLIENT SATISFACTION LEVEL AT THE PREMIER FINANCIAL INSTITUTION LIMITED
Amriyan Akhter ID: 0920059
An Internships Report Presented in Incomplete Fulfillment with the Requirements intended for the Degree Bachelor of Organization Administration
3RD PARTY UNIVERSITY, BANGLADESH
COMPARATIVE STUDY OF VARIOUS MORTGAGE AND PAY IN SCHEMES IN THE CONTEXT OF CUSTOMER SATISFACTION LEVEL AT THE LEADING BANK LIMITED
Amriyan Akhter IDENTIFICATION: 0920059
continues to be approved
May well, 2013
Prophet Sohel Islam Senior lecturer School of Business 3rd party University, Bangladesh
Letter of Transmittal
May well 9, 2013 Mohammed Sohel Islam Senior Lecturer Institution of Organization Independent University or college, Bangladesh Subject: Submission of Internship Report
Dear Friend, It is my personal pleasure to submit the Internships Report titled " Relative Study of numerous Loan and Deposit Schemes in the Circumstance of Client satisfaction Level on the Premier Lender Limited” to you at credited time which can be an integral part of my personal degree need. I have finished my internship program by Bashundhara Subset of " The Premier Bank Limited” in three months time. I got a large amount of support and information for organizing my record promptly. We also collected different types of details about banking methods which can be utilized in real professional your life. I have a solid belief the report will certainly fulfill your expectation and i also have attempted to give my personal best efforts so that I can prepare a cement report according to your instruction. I would become very grateful if you accept my statement. Your kind consideration and cooperation will be highly appreciated. Sincerely Yours,
Amriyan Akhter ID # 0920059
I would like to consider this possibility to convey my own cordial appreciation to these people whose true blessing and cooperation was essential to bring this report because. I would like to pay my gratitude towards the Almighty Kristus who produced each strive fruitful. Besides there are many folks who supported me personally in formula of this report and without the support of them I could never be able to finish this statement successfully. To that end I am very thank full to Mr. Mansoor Ahmed (SAVP & Manager), Ms. Rumana Afroz (Junior Officer) plus the qualified personnel and clients of The Leading Bank Limited, Bashundhara Part, who cooperated with me using their guidance each and every step of my internships. They have presented me a lots of information and knowledge about the banking businesses in a very short period of time. What is more, very exceptional thanks to my personal supervisor Mister. Mohammed Sohel Islam (Senior Lecturer) who also provided myself with his direction and profitable knowledge anytime I need that.
We hereby file that I have got carried out Internships Project around the topic entitled " Comparison Study of numerous Loan and Deposit Plans in the Framework of Customer Satisfaction Level in the Premier Financial institution Limited” I further declare that this Internships report will be based upon my original work with no part of this project continues to be published or submitted to anybody.
Table of Items
1 . Launch
1 . you 1 . a couple of 1 . a few 1 . four 1 . 5 1 . 6 1 . 7
Web page No .
1 2 2 three or more 4 5 5
Overview of The Premier Traditional bank Ltd. Eye-sight Mission Values Organogrm of PBL Goals Commitment
installment payments on your 3. some.
Products & Services Comparison Study of Schemes Customer Satisfaction Chapter 2
6 7-10 11-12
1 . 2 . Summary of PBL(Bashundhara Branch) Work Experience
1 ) 1 Obligations 1 . two Observation
1 . 2 . 3. 4. your five. 6. Assertion of the Problem Purpose of the Study Introduction Overview of Literature Inquiries & Ideas The Research Design – Strategies & Types of procedures 6. 1 Methodology 6th. 2 Test 6. 3 The Research Procedure 6. four Collection of Data 6. 5 Statistical Evaluation 6. 6th Time Frame
22 22 twenty three 24-26 twenty-seven 28-30
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